OUR SERVICES
MSP BUSINESS CASE
Our experienced GURUs guide the development of a customised business case
to exceed the enterprise goals and objectives.
Our goal is to answer the executive team's questions before they ask,
getting to project APPROVAL sooner than later.
Remember the opportunity cost:
Every day of delay costs an organisation tens of thousands in lost cost savings and avoidance.

GOING GLOBAL
Our GURUs operate on every continent (except Antarctica - much too cold!), and understand what is required,
and more importantly, how to successfully take an MSP program or staffing firm global.
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We begin with REAL PEOPLE, combined with cultural sensitivity and awareness that REAL FEELINGS are acceptable, and differences lead to REAL INNOVATION.
INSIGHTS - Is global success possible? Yes, with the right MSP provider.

MSP HEALTH CHECK
We provide an objective third party, βMSP HEALTH CHECKβ to ensure an authentic understanding
of the MSPβs current state.
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WHY? We know from experience, a national or global MSP is often fragmented. A client must consider the reality of the MSP βethics wallβ - regardless of market brand separation, an MSP with a staffing entity often struggles with conflicting internal priorities at the expense of the client and supplier network.
Moreover, we believe industry associations and publications, using βawards-for-pay,β
are doing an injustice to the MSP industry, their clients, and suppliers.
Do you know where your company falls on the MSPβs long list of clients expecting and thinking they are No. 1?
Remember, a broad portfolio of familiar logos is not always a sign of MSP success or good business practice.
Sometimes itβs the MSP logo you donβt know that is more attentive and committed to your best interest,
are nimble, and respond quickly to change.
Times have changed. Labour has changed. Technology has changed. We must change!
COMPLIANCE & GOVERNANCE
Independent third-party audit services ensuring our client, their MSP, and the supplier network are compliant with commercial agreements for pricing, business insurance, labour legislation, and tax law.
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Our analytical skills, along with our predictive insights, help our clients to act decisively
on the issues that matter most.
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Let's remember - General Data Protection Regulation (GDPR), IR35 tax legislation,
Agency Workers Regulations (AWR), Sarbanes-Oxley (SOX), and...
Remember, you don't know what you don't know!
PROPOSAL FACILITATION
RFI - RFQ - RFP - RFS
We simplify your life by managing the proposal process for you!
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The Request for Information (RFI) educates, and Request for Quote (RFQ) quantifies,
a Request for Proposal (RFP) compares, and a Request for Solutions (RFS) delivers innovation.
We help you decide the best approach because our GURUs understand the industry from all sides -
Human Resources, Procurement, the MSP, and supplier network.
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Proposals keep most people up at night.
You already have a 'day-job' and like most people limited capacity to absorb another project.
We can help!
STAFFING FIRM OPTIMISATION
Struggling with how to support the MSP industry is a common challenge.
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Our approach in partnering with staffing firms is unique because our GURUS have worn both hats - the staffing firm and the MSP. This intimate understanding enables our GURUS to create a strategic plan that raises awareness of your market differentiators and why the MSP should engage your services.
Our Return On Investment (ROI) model delivers quantifiable operational efficiencies.
We deliver profitable growth!

IMPLEMENTATION SERVICES
CERTIFIED PROJECT MANAGERS
Whether you are an MSP in need of support resources or a staffing firm starting your MSP solution and require guidance - we bring structure to the MSP implementation process.
Using PRINCE2 methodology (PRojects IN Controlled Environments), we divide projects
into manageable and controllable stages.
Our GURUs understand the MSP and recruitment industry and have real-life experience
in delivering successful implementations.
Our implementation projects have taken us from Canada, across the big pond to EMEA, onward to Asia, then down-under with our Australian mates, and back across the Pacific
to the United States. Truly full circle around the globe.
Happy clients, suppliers, and non-employee workers.
MSP PROGRAM DESIGN
Knowing which MSP model is right for your organisation requires a clear understanding of the options.
The traditional model is 20 years old, and new business models delivering new process
and technology innovation is quickly taking over.
Why the change? Lack of REAL INNOVATION.
Variations of the hybrid model combine the best of in/out-sourcing
with the portability of people skills and technology rarely experienced in the history of our industry.
We set up the program for you.
We HIRE. We TRAIN. We DEVELOP.
We then TRANSITION these MSP experts to you!
We MAINTAIN into the future.
AGILE
PEOPLE ANALYTICS
DATA FACT VS DATA FICTION
Are you getting meaningful information from
your MSP and ecosystem partners?
Are you sure? Remember, you don't know what you don't know.
Our GURU GEEKS AND WIZARDS (a.k.a. data scientists) analyse current reporting
using program data and external/internal indices to provide recommendations
for meaningful analytics moving forward.
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Rethink the value of the Quarterly Business Review (QBR).
Strategic workforce planning requires data integrity (truth in reporting).
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TECHNOLOGY REVOLUTION
a.k.a.REAL INNOVATION
When considering a technology ecosystem, we work with you to create a customised evaluation that optimises performance and budget, enables growth, and yes, increases profits - a.k.a. REAL INNOVATION.
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Let us weed through the tech-terminology, functionality, integrations, and the likes
to ensure what you see is what you get!
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WANT TO SEE OUR
SERVICES IN ACTION?
Read one of our many case studies